Art by MeddygonThere is a fine line \ Between genius and madness. \ It is called timing.

Citibank refunded the charge on 5/19 (it didn’t show on the online statement until 5/21). Even though this was resolved, I still received a new message from Valve’s support. They asked me for a screenshot of the fee. I obliged and gave also a screenshot of the Citi CSR stating which charges were considered foreign transactions.

Here’s the conversation through Steam’s support:

8 « Message by Thomas on Tue, 19th May 2009 5:11 pm »
Hello Amanda,
We are still working on this issue and have been talking to the bank, can you please confirm the dollar amount of the foreign transaction fee that they are charging?

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