United Healthcare

I want to know who it is as United that decided to review the claims for Jonas and reject them on some fictitious claim that he has “another primary insurance.”

Six months of checkups all suddenly we’re billed for. We dropped James’s insurance in March and started using mine. My insurance is United. So was James’s. Jonas’s first checkup was on James’s insurance. Everything after that has been on mine. A few weeks after I started it, I didn’t yet have a card. I had to call to get the member/group numbers to give to the doctor’s office. At that time, they asked me which insurance on his SSN was supposed to be the primary. I explained that the old insurance was no longer in use and asked them to remove any mention of the old insurance covering him. I made it quite clear that only the Honeywell UHC was in use. The other one was cancelled, not paid for, non-existent.

Now someone seems to think it’s still there, still active, even though no one is paying the premiums and no one is making claims to it. What the hell, United Healthcare? W. T. H.

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