Archive for February 5th, 2009

Work stuff…

There seems to be this theory at work that “Tech I”s will do nothing but monitoring all day every day. I don’t think I’ve ever done that here. This means, when a supervisor or program manager, or even the department head asks me, “On average, what percentage of your day is spent on [customer]?” I can’t answer truthfully.

There are days where I don’t even monitor them. There are days where I only monitor and handle emergencies. There are days when I spend all day on them. Because I cannot dedicate my day to the customer, I will never “finish” their alarms, nor will I ever be “caught up.” I simply cannot get them a valid answer to the question.

Without an answer to that question, I cannot answer their next question. (Note: Today is not the first time they have asked me this series of questions.) “If you were able to monitor the alarms using [new software], how much faster do you think you could do the same number of alarms?” No baseline, no way to compare to other customers. Really. Can’t answer that question.
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what I don’t really know what to say about this right now. It’s sort of a robo-angel Schroe that never made it past the sketching stage. Doodled with a ball-point pen and a pencil.

Also, I woke up with an awesome song in my head. Here are some of the lyrics (since its the chorus that keeps going over and over in my head).

All my life I’ve been over the top
I don’t know what I’m doing,
All I know is I don’t wanna stop
All fired up, I’m gonna go till I drop
You’re either in or in the way, don’t make me,
I don’t wanna stop

yay ozzy

I need to get some more ozzy/sabbath albums.